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Webteam Support / Hourly

Hourly
Support.

Pay-as-you-go help when a smaller issue cannot wait.

Focused engineering help for smaller bugs, configuration problems and quick technical questions—billed by the hour, with no long-term commitment.

Pay as you go / One-hour minimum / Approved extra timeGet technical support ↗

Get help quickly.

Focused engineering support for the issue in front of you.

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Pay only for time used.

Clear time tracking and approval before extra hours.

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What we resolve

The problems
we solve.

Hourly Technical Support for software we built—and software we didn't.
One error to fix today visual
01

One error to fix today

An engineer on it—billed only for the time used.

Email, SSL or DNS problems visual
02

Email, SSL or DNS problems

Quick configuration fixes, done properly.

An update gone wrong visual
03

An update gone wrong

Rolled back or repaired, then tested.

A blocker for your developers visual
04

A blocker for your developers

Expert help to get your own team moving again.

What you get

Clear outcomes, documented.

Request hourly support
Delivered with the workThe fault, explained without jargon.01Engineer assigned to your requestThe fault, explained without jargon.
Delivered with the workChecked on staging before anything goes live.02Time tracked against the issueChecked on staging before anything goes live.
Delivered with the workThe change lives in your repo, not in a zip.03Fix or clear next-step recommendationThe change lives in your repo, not in a zip.
Delivered with the workWhat we did, and how long it took.04Short summary of work doneWhat we did, and how long it took.
How pricing worksHourly, one-hour minimumWork starts with an approved number of hours. If more time is needed, we ask before continuing.→
Before work startsYou approveNo surprise hours. The estimate is agreed first.

What we do

Already have software? We fix it, improve it and keep it running.

Scroll to explore
01Bug fixingFind and resolve the errors slowing your product down.02Upgrade & enhanceModernise the platform and add what your users need next.03Deployment & go-liveMove to production with the right checks around it.04Server migrationChange infrastructure without losing continuity.05Maintenance & supportOngoing care that keeps your software secure and running.06Code auditKnow exactly what you have before you invest further.

Fixed.Upgraded.Running.

Start with one request ↗

How Webteam Support works

Progress, without
the guesswork.

Five clear steps. You know the scope and the cost before anything changes.

  1. 01Submit a requestTell us the issue
  2. 02Technical assessmentWe check scope and access
  3. 03Estimate & approvalYou approve the cost first
  4. 04Engineering workFixed and tested on staging
  5. 05Delivery & sign-offYou review, then we release
Submit a request ↗

Ways to work with us

Three ways to
get support.

Pick the model that fits the work. You can start small and change as your needs grow.

Pay as you goEntry level

Hourly technical support

For smaller bugs, configuration problems and quick technical help.
  • One-hour minimum
  • Extra time approved before it is used
  • No long-term commitment
Learn more ↗

Fixed scopeMost chosen

Project-based support

For enhancements, upgrades, deployments and server migrations.
  • Priced after assessment
  • Documented scope and milestones
  • Defined acceptance criteria
Request a quote ↗

Ongoing partnershipRecurring

Monthly support plan

For businesses that need regular developer time and application maintenance.
  • 10, 20 or 40 hours a month
  • Response targets by severity
  • Monthly work and time report
Learn more ↗

Hourly support — technologies we support

  • PHP
  • Laravel
  • CodeIgniter
  • WordPress
  • React
  • Node.js
  • Linux
  • Nginx

How we protect your system

Careful with what
is already live.

FAQ

Hourly support,
answered.

Ask us anything ↗

Yes, one hour. This covers getting access, understanding the issue and the first piece of work.

Yes. Prepaid hours or a monthly plan usually work out better for regular needs.

We tell you early and suggest moving to a fixed-scope quote instead.

Webteam Support / Hourly

Ready to start
hourly support?

Tell us what is happening. We reply with a clear next step and an estimate.Request technical support ↗