Contact

Webteam Support / 01

Bug
Fixing.

Find and resolve the errors slowing your product down.

We resolve broken features, API failures, login problems, database errors and unexpected behaviour—even in software we did not originally build.

Error diagnosis / Bug fixes / Application troubleshootingGet technical support ↗

Find the fault.

Trace broken features, errors and unexpected behaviour.

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Restore reliable flow.

Apply the right fix and get your software moving again.

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What we resolve

The problems
we solve.

Bug Fixing & Troubleshooting for software we built—and software we didn't.
500 errors and blank pages visual
01

500 errors and blank pages

We trace the error to its root cause and fix it properly—not just the symptom.

Login and permission issues visual
02

Login and permission issues

Users get back in, with access rules that work as intended.

Payment or API failures visual
03

Payment or API failures

We debug the integration end to end and restore reliable calls.

Broken after an update visual
04

Broken after an update

We find what changed, fix it and test it before release.

What you get

Clear outcomes, documented.

Request bug fixing
Delivered with the workThe fault, explained without jargon.01Root-cause explanation in plain languageThe fault, explained without jargon.
Delivered with the workChecked on staging before anything goes live.02Tested fix on staging before productionChecked on staging before anything goes live.
Delivered with the workThe change lives in your repo, not in a zip.03Code committed to your repositoryThe change lives in your repo, not in a zip.
Delivered with the workWhat we did, and how long it took.04Short work summary with time spentWhat we did, and how long it took.
How pricing worksHourly or fixed quoteSmall, well-defined bugs are billed hourly. Larger or unclear issues start with a short paid diagnosis, then a fixed quote you approve before work begins.→
Before work startsYou approveNo surprise hours. The estimate is agreed first.

What we do

Already have software? We fix it, improve it and keep it running.

Scroll to explore
01Bug fixingFind and resolve the errors slowing your product down.02Upgrade & enhanceModernise the platform and add what your users need next.03Deployment & go-liveMove to production with the right checks around it.04Server migrationChange infrastructure without losing continuity.05Maintenance & supportOngoing care that keeps your software secure and running.06Code auditKnow exactly what you have before you invest further.

Fixed.Upgraded.Running.

Start with one request ↗

How Webteam Support works

Progress, without
the guesswork.

Five clear steps. You know the scope and the cost before anything changes.

  1. 01Submit a requestTell us the issue
  2. 02Technical assessmentWe check scope and access
  3. 03Estimate & approvalYou approve the cost first
  4. 04Engineering workFixed and tested on staging
  5. 05Delivery & sign-offYou review, then we release
Submit a request ↗

Ways to work with us

Three ways to
get support.

Pick the model that fits the work. You can start small and change as your needs grow.

Pay as you goEntry level

Hourly technical support

For smaller bugs, configuration problems and quick technical help.
  • One-hour minimum
  • Extra time approved before it is used
  • No long-term commitment
Learn more ↗

Fixed scopeMost chosen

Project-based support

For enhancements, upgrades, deployments and server migrations.
  • Priced after assessment
  • Documented scope and milestones
  • Defined acceptance criteria
Request a quote ↗

Ongoing partnershipRecurring

Monthly support plan

For businesses that need regular developer time and application maintenance.
  • 10, 20 or 40 hours a month
  • Response targets by severity
  • Monthly work and time report
Learn more ↗

Bug fixing — technologies we support

  • PHP
  • Laravel
  • CodeIgniter
  • MySQL
  • React
  • Node.js
  • Python
  • REST APIs

How we protect your system

Careful with what
is already live.

FAQ

Bug fixing,
answered.

Ask us anything ↗

Yes. Most of our support work is on inherited code. We need source-code access and the right to modify it, then we assess before we commit to a fix.

We respond to new requests within one business day, and faster for production-down issues. Resolution time depends on the issue, so we share an estimate after the first look.

We stop and ask before exceeding approved hours. You always decide whether to continue.

Webteam Support / 01

Ready to start
bug fixing?

Tell us what is happening. We reply with a clear next step and an estimate.Request technical support ↗