Software & cloud support

Webteam
Support.

Your software.
Our expertise.

Expert developers to fix, upgrade, deploy and maintain the applications you already run—even if we didn't build them.

Fix · Upgrade · Deploy · Migrate · MaintainGet technical support ↗

Fix what is
blocking progress.

Bugs, errors and technical issues.

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Move your software
forward.

Upgrades, deployment and maintenance.

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What we resolve

When software slows
the work down.

Practical technical support for the problems that interrupt progress.
Broken feature diagnostic visual
01

Broken features

Find and fix the bugs, failed journeys and unreliable behaviour holding people back.

Software upgrade visual
02

Outdated software

Upgrade the foundation, improve performance and make valuable features easier to deliver.

Server migration visual
03

Unstable environments

Deploy, configure and migrate with the checks that keep essential systems dependable.

Urgent technical support visual
04

Issues that cannot wait

Bring a focused engineer into urgent debugging, errors and day-to-day technical support.

How Webteam Support works

Progress, without
the guesswork.

Five clear steps. You know the scope and the cost before anything changes.

  1. 01Submit a requestTell us the issue
  2. 02Technical assessmentWe check scope and access
  3. 03Estimate & approvalYou approve the cost first
  4. 04Engineering workFixed and tested on staging
  5. 05Delivery & sign-offYou review, then we release
Submit a request ↗

Ways to work with us

Three ways to
get support.

Pick the model that fits the work. You can start small and change as your needs grow.

Pay as you goEntry level

Hourly technical support

For smaller bugs, configuration problems and quick technical help.
  • One-hour minimum
  • Extra time approved before it is used
  • No long-term commitment
Learn more ↗

Fixed scopeMost chosen

Project-based support

For enhancements, upgrades, deployments and server migrations.
  • Priced after assessment
  • Documented scope and milestones
  • Defined acceptance criteria
Request a quote ↗

Ongoing partnershipRecurring

Monthly support plan

For businesses that need regular developer time and application maintenance.
  • 10, 20 or 40 hours a month
  • Response targets by severity
  • Monthly work and time report
Learn more ↗

Technologies we support

  • PHP
  • Laravel
  • CodeIgniter
  • MySQL
  • React
  • Node.js
  • Python
  • WordPress
  • Linux
  • Nginx
  • Docker
  • AWS

How we protect your system

Careful with what
is already live.

FAQ

Questions,
answered.

Ask us anything ↗

Yes—that is what Webteam Support is for. We work on applications built by freelancers, other agencies or in-house teams, subject to source-code access, licensing rights and a technical assessment.

Three ways: hourly for small issues, a fixed quote for defined projects, or a monthly plan with reserved hours. You approve the estimate before any work starts.

We respond to new requests within one business day, and prioritise production-down issues. Resolution time depends on the problem, so we give an estimate after the first look rather than a blanket promise.

We usually recommend a short paid diagnosis or code audit first. It gives you an accurate estimate and protects you from paying for the wrong fix.

We arrange temporary, least-privilege access and a secure way to share credentials. Please never paste passwords into the request form or email.

Webteam Support / 01

Already have software?
We'll keep it running.

Tell us what is happening. We reply with a clear next step and an estimate.Request technical support ↗